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Returns Policy

Return Policy:

ATI offers a 30 day, no questions asked return policy.


Eligibility for Refunds and Exchanges

  • To initiate your return, we require an invoice or proof of purchase from ATI.
  • Your parts must be unused and in the same condition that you received it.
  • Once your purchase has been verified and your return has been initiated, we must receive a valid tracking number from UPS or FedEx within 14 days of RMA being issued.
  • After your parts have been returned and inspected, ATI will issue a refund to you within 14 days of receiving your parts.
  • ATI will exchange parts for any reason and offers same day shipping for next day delivery of replacement parts.

Terms and Conditions & Return Policy for Brokers & Resellers:

 All broker orders are non-returnable without a failure report from an established independent Third Party Test Lab. Part orders are not eligible to be canceled or returned unless pre-authorize with an ATI approved RMA number. A verifiable Third Party Test Lab Report must be provided showing which parameter the part has failed on the DATASHEET from the manufacturer of the part BEFORE we give you an RMA#. The parts we have in stock were purchased as surplus & can have light cosmetic damage. We do not accept returns on parts that meet specification & that work electrically. All parts we ship come with a 1 year replacement warranty. If for any reason the parts fails in the field we will ship a replacement part to you at no expense to you.


Disclosure - Warranty:

The parts we have for sale are SURPLUS STOCK. When we purchased them, they did not come directly from the factory therefore we do not have traceability. This means we cannot guarantee they are FACTORY NEW. We have inspected the parts physically and they have been tested electrically & meet all manufacturer specifications. They appear new and therefore we offer you a 1 year replacement warranty on the parts even if they fail in the field. Replacement parts will be shipped overnight to you. We believe in full transparency and want you to be aware of what you are purchasing from us.